Privacy Policy

Effective Date: January 9, 2023

This privacy policy (“Policy”) explains how Spex S.à.r.l. (“us”, “we”, or “our”) collects, uses, and shares information about you when you use our website https://www.spex.lu (the “Site”).

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the Site. By accessing or using the Site, you agree to this Policy. This Policy may change from time to time (see “Changes to Our Privacy Policy” below). Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Information We Collect and How We Collect It

We collect information about you in the following ways:

Information you provide to us: We may collect information that you provide to us directly, such as when you contact us through the Site or sign up for a newsletter. This information may include your name, email address, and any other information you choose to provide.
Technical information: We may collect technical information about your device and browsing habits when you use the Site. This information may include your IP address, browser type, device type, and other technical information.

How We Use Your Information

We use the information we collect about you for the following purposes:

To provide and maintain the Site: We use your information to provide and maintain the Site and to ensure that the Site is functioning properly.
To communicate with you: We may use your information to respond to your inquiries and communicate with you about the Site or other matters.
To improve the Site: We may use your information to analyze user behavior and improve the Site.

We do not sell or rent your information to third parties. We may share your information with third parties in the following circumstances:

Service providers: We may share your information with service providers who perform services on our behalf, such as website hosting and maintenance, data analysis, and email delivery.
Legal requirements: We may disclose your information to third parties if we are required to do so by law or if we believe that such action is necessary to comply with legal processes or protect the rights, property, or safety of our company, our customers, or others.

How We Protect Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

Your Choices

You have the following choices regarding the use of your information:

Opting out of communications: You may opt out of receiving communications from us by following the unsubscribe instructions provided in any email we send you.
Accessing and correcting your information: You may access and request correction of any personal information we have collected about you by contacting us at info@spex.lu.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We encourage you to review our Privacy Policy whenever you access the Site to stay informed about our information practices and your choices.

Contact Us

If you have any questions you can contact us using our Contact Form